We aim to provide quality products and reliable service. Please review our policy carefully before purchasing.
Exchange Policy (3 Days)
- Products are eligible for exchange within 3 days from the date of purchase or delivery.
- The item must be unused, in original condition, with all accessories, packaging, and invoice included.
- Exchange is subject to product availability.
- Any price difference must be paid by the customer.
Return & Refund Policy (1 Day)
- Returns are accepted within 1 day only from the date of purchase or delivery.
- The product must be unused, in original condition, and with complete packaging.
- After inspection and approval, the refund will be processed using the original payment method.
- Refund processing may take 7–14 business days, depending on the payment provider.
Non-Returnable / Non-Exchangeable Items
The following items are not eligible for return or exchange:
- Repair services, labor charges, and screen replacements once completed
- Software, operating systems, or licenses once installed or activated
- Customized or special-order items
- Used consumables (ink, toner, opened accessories)
- Products damaged due to misuse, physical damage, liquid damage, or power issues
Defective Products
- If a manufacturing defect is found within the policy period, the product may be repaired or replaced according to supplier or manufacturer warranty terms.
- Warranty coverage varies by product type.
Shipping & Handling
- Shipping charges are non-refundable, unless the issue is due to a store error.
- Customers are responsible for return shipping unless stated otherwise.
Policy Updates
- We reserve the right to modify or update this policy at any time without prior notice.